Borough Council of Wellingborough

Warning over council tax ‘appeal’ calls

Published Tuesday, 09 February 2016

The Borough Council of Wellingborough is warning residents to be wary of phone calls being made to households in the area regarding council tax.

A number of elderly and vulnerable residents in Wellingborough have been contacted by a firm claiming that for a fee, they can put in a claim on the resident’s behalf to appeal their current council tax banding.

The council confirms that the calls are in no way connected to the Borough Council of Wellingborough.

A council spokesperson says ‘’Whilst this isn’t illegal, customers can easily appeal their banding for free by contacting the District Valuation Office themselves. Appealing against their council tax banding does not cost anything. A customer does not have to employ an estate agent, solicitor, surveyor or any other person to assist unless they choose to do so.

‘’If a customer does choose to employ someone to handle an appeal, they will be charged a fee for any work carried out, even if this involves only giving advice and information. Please make sure you fully understand the terms of any contract before you sign it.

‘’If you are contacted by any person or company who offers to appeal against your council tax band on your behalf, and would like some guidance, you may obtain free advice from the Valuation Office, before making any commitment.’’

The details for making an appeal are as follows:

Northampton Valuation Officer

Northgate House

Sheep Street

Northampton

NN1 2LL

Telephone 03000 501501

E-mail: cteast@voa.gsi.gov.uk