This service is available to all households in the borough. We will collect up to five items on each occasion for a charge of £38.80. If you are in receipt of Housing or Council Tax benefit you may be eligible for a reduced collection cost of £19.40. You will need to provide evidence at the time of booking.
To maintain flexibility no appointments are made, but you will be given a collection date. The items should be left at the front of your property by 7am on the collection date you have been given. Items should not be put out before your collection date as this is detrimental to your environment.
What items are included in the bulky collection?
Use the bulky items collection service to dispose of any of the following:
Furniture; Bed; Mattress; Wardrobe (free standing); Cupboard (free standing); Table; Chair; Carpet (must be dry); Fridge or freezer (must be clean with no contents); Washing machine; Cooker (not Agas); Bicycle; Pram; TV set; Tumble dryer.
What items are not included in the bulky collection service?
We will not collect the following (please note this list is not exhaustive):
Bath; Toilet pan and cistern; Shower base and fittings; Bidet; Door; Kitchen sink; Boiler; Radiator; Bags of rubble or soil; Car parts; Petrol lawn mower; Shed; Green house; Storage heater; Christmas tree; Fence panel; Any fittings removed from your property.
Most of the above can be taken direct to one of the County Council's Household Waste Recycling Centres.
If the disposal of items is the result of work being done by someone employed by the householder, that company is responsible for the safe disposal of the material. Householders should check that those carrying out the work have the necessary permits to do this, as the householder may be liable to a £5,000 fine.