The team at Nene Valley Crematorium have received an award from the industry’s assessors for excellence, the Institute of Cemetery and Crematorium Management (ICCM).
Sofia Allana, President at ICCM, presented the gold award to Cllr Barry Graves at the crematorium on Tuesday (18 December).
This prestigious award, which is associated with The Charter for the Bereaved Assessment process for Burial and Cremation, reflects the high standard of service provided at the crematorium. This award comes two years after the crematorium first opened its door and just one year after the team achieved the Bronze accreditation.
The Charter supports the expansion and improvement of services and seeks to educate people about bereavement.
Chairman of Wellingborough Bereavement Services, Cllr Barry Graves, added: “This is a fantastic effort achieving this award in a short period of time and reflects the leadership of Tracy and the dedication of the team at Nene Valley Crematorium.”
Vice-chairman of Wellingborough Bereavement Services, Cllr Tim Maguire, said: “This award recognises and celebrates the high standards of customer care which the team deliver everyday, while providing information and choice for our residents. I would like to congratulate them on their success.”
Leader of the Borough Council of Wellingborough, Cllr Martin Griffiths, said: “Winning prominent industry awards such as this in a relatively short period of time shows what can be achieved when we all work together to deliver a successful project. This much-loved facility will be a benefit for our residents for years to come.”
Manager at the crematorium, Tracy Lawrence, said: “The team’s hard work during the past year is a clear demonstration of not only the commitment they continually provide day to day, but also when working on the extras, like delivering on their promise of last year when achieving bronze standard: ‘to improve services’. And they have - Bronze to Gold, a significant achievement. I feel very proud be part of a dedicated team who believe in what they do to ensure their recipients’ needs are accommodated for, with the upmost care”.
For more information about Nene Valley Crematorium visit: www.nenevalleycrematorium.co.uk