Borough Council of Wellingborough

Housing Assistance


If you are already homeless or about to become homeless, you can get advice immediately on 01933 229777, Option 4.

The Housing Options Team aims to prevent people becoming homeless by providing advice and assistance. An Officer may be able to offer advice on how to keep your current home, how to join our housing register, or give details of other organisations who may be of assistance to you.

They will also advise whether the Council has a legal duty to provide you with emergency accommodation. In order to do this you must satisfy five qualifying criteria.

The criteria are as follows:

  1. Are you eligible for assistance?
  2. Are you homeless?
  3. Are you in priority need?
  4. Are you intentionally homeless?
  5. Do you have a local connection?

Keyways (housing register)

The Borough Council of Wellingborough does not own any housing stock only the housing register. Keyways is a way of looking for housing association properties for rent or low cost home ownership in the borough. To apply to join the housing register applicants must meet criteria as set out in the Allocation Policy and Local Lettings Policies. Joining the housing register does not guarantee you will be housed within any timeframe.

Domestic Abuse

Domestic abuse is any form of threatening behaviour or abuse between adults who are, or have been, intimate partners or family members, regardless of gender. If you need help our domestic abuse leaflet gives advice and organisations that can help, the Voice offer emotional, practical support and information to both male and female victims of crime, including domestic abuse.

High-Rise Blocks - Safety Information

Living in a high-rise block doesn’t mean you are any more at risk from fire, but it does mean you need to consider your fire safety and the impact a fire in your home could have on other residents. Download the Northamptonshire Fire & Rescue Service safety guide on High-Rise Living.

Severe weather emergency protocol (SWEP)

Severe weather emergency protocol (SWEP) aims to get rough sleepers off the streets during periods of below zero night-time temperatures. The trigger for SWEP is when the night time temperature is predicted to be zero degrees or below for three consecutive nights.

Policy on ending homeless duty into private sector