Borough Council of Wellingborough

COVID-19 Test and Trace Support Payments

Financial Support

From 28th September 2020, if you have been instructed by NHS Test and Trace to self-isolate because you have tested positive for Covid-19 or have been in close contact with someone who has Covid-19, you may be entitled to some financial support during your self-isolation period.

To be eligible for the new Test and Trace Support payment of £500, you must:

  • Comply with the NHS Test and Trace notification to self-isolate
  • Be employed or self-employed
  • Be unable to work from home and will lose income as a result
  • Be in receipt of one of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment and Support Allowance
    • Income-based Job Seeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit

To apply for a Test and Trace Support Payment, you must provide:

  • a notification from NHS Test and Trace instructing you to self-isolate, which includes a Unique ID number.
  • a bank statement (showing the account details into which the payment will be made).
  • proof of employment, or, if you are self-employed, evidence of your trading income and proof that you deliver a service which cannot be undertaken without social contact.

If you meet the above criteria, fill in the online form or download the form to apply.

Please note this payment is subject to income tax but will not effect any Universal Credit or other benefit payments you may currently be receiving.

You are not eligible for a Test and Trace Support Payment if:

  • you are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period), or
  • you continue to receive full wages while you self-isolate, or
  • you can work from home during your period of self-isolation, or
  • your period of isolation began prior to 28th September 2020
  • you have not received a notification from NHS Test and Trace telling you to self-isolate
  • you are applying 14 or more days after your period of self-isolation has ended

Discretionary Test and Trace Support Payment

If you are self-isolating, do not receive one of the qualifying benefits outlined above, are on a reduced income and unable to work from home, have savings or capital of less than £3000, not in full time education and would normally earn less than £372 per week before deductions (or your normal average weekly income from your self-employment is less than £372 per week after expenses) you may still be entitled to financial support  under a special discretionary scheme. If you think you may be eligible, please fill in the online form or download the form to apply.

If you are repaying an overdraft on your bank account you can protect your payment by telling your bank it should only be used to pay your rent or utility bills.  This protection is called a “first right of appropriation of funds order”.  Find more information please see our guide.

If you apply for a Test and Trace Support Payment your personal data will be used to assess whether you are eligible. For more information, you can download the privacy notice. 

Further information can be found on the gov.uk website:

Test and Trace Payment Scheme 

Coronavirus (COVID-19)

There is also further guidance for help or support during your period of self-isolation on the Northamptonshire County Council website.