Complaints against councillors - standards information
Code of Conduct for councillors
All councillors must abide by the council's code of conduct under Section 27 of the Localism Act 2011.
The Ombudsman provides an independent review of a customer's complaint about something a council has done or failed to do.
At the Borough Council of Wellingborough, the Ombudsman is the final stage of our complaints procedure.
It is normally a requirement of the Ombudsman that the Council you are complaining about has had the chance to review your concerns; in some circumstances, he will consider a complaint at an earlier stage.
Copies of the Ombudsman's "How to Complain" leaflet are available from Swanspool House reception or you can complete a form online.