Borough Council of Wellingborough

Finedon Road closure

Please be aware that Network Rail are closing Finedon Road from 22 March, to replace their bridge to enable electrification of the line.

Self-service system

How to access the self-service system

Did you know you could save time by registering for our new self-service system to access your council tax, housing benefits, council tax support, business rates and Landlord payment accounts.

Council Tax and Business Rates

  • View your account balance, instalment plan and payments
  • Details of discounts, exemptions, reliefs or reductions
  • Copies of Bills and other notices issued to you

Housing Benefit and Council Tax Support

  • View your claim details
  • View your  housing benefit entitlement, payment dates and amounts
  • View your council tax support entitlement
  • Copies of letters issued to you
  • Overpayment details


  • View a list of claims you are receiving payments for
  • View a summary of each claim 
  • Details of last and next payments due
  • Copies of letters issued to you

Self-service is a new system and all users must create a new account with a new password. If you would like to register then please visit the self-service system.

If you have any issues regarding this, then please send an e-mail quoting self-service in the subject line to