Borough Council of Wellingborough

In My Area is currently unavailable

We are looking into this and hope to have this resolved as soon as possible. Please accept our apologies for any inconvenience caused.


Housing Benefit ends from 21st November 2018

From 21st November 2018 if you are working age you will not be able to make a new claim for:

  • Housing Benefit
  • Tax Credits
  • Income Support
  • Income based Jobseeker’s Allowance
  • Income based Employment Support Allowance

The only time a working age person should still claim Housing Benefit is when:

  • You are living in Specified Accommodation or Temporary Accommodation (still claim Universal Credit but you get Housing Benefit instead of Universal Credit housing costs) or
  • Your partner is state Pension Credit Age (your partner can choose to claim Pension Credits & Housing Benefit)

For more information please see our Universal Credit page.

Click to claim

Make an online Housing Benefit or Council Tax Support claim

You can now make a claim for Housing Benefit and/or Council Tax Support online. To do this you must have the following details to hand:

  • Your National Insurance Number
  • Details of all household member’s names/dates of birth
  • Details of income for all household members
  • Details of capital/savings/investments for you/your partner, including account numbers and sort codes
  • Details of your rent and landlord/agent
  • Not essential, but if known/applicable your Housing Benefit reference number or Council Tax account number

Click to claim.

If you have any issues regarding this, then please send an e-mail quoting e-claim in the subject line to

Self-service system

Did you know you could save time by registering for our new self-service system to access your council tax, housing benefits, council tax support, business rates and Landlord payment accounts.

Housing Benefit and Council Tax Support

  • View your claim details
  • View your  housing benefit entitlement, payment dates and amounts
  • View your council tax support entitlement
  • Copies of letters issued to you
  • Overpayment details


  • View a list of claims you are receiving payments for
  • View a summary of each claim 
  • Details of last and next payments due
  • Copies of letters issued to you

Self-service is a new system and all users must create a new account with a new password. If you would like to register then please visit the self-service system.

If you have any issues regarding this, then please send an e-mail quoting self-service in the subject line to

Information on Benefits

Sub-categories of Benefits