Website maintenance
Due to essential maintenance, the website will be unavailable from 8-8:30am on Monday 28 May. We apologise for any inconvenience this may cause.
Frequently Asked Questions: Housing advice
Click a question to reveal the answer.
Q: What is choice based lettings?
Q: How do I bid for a property?
Answer:
When we tell you which band you have been placed in we will also give you a user ID and PIN number. You will be allowed to place a bid on a maximum of 2 properties each week that are suitable for you and your family's needs.
You will be able to make your bid by:
An automated bidding line number: 0845 2702523 Local Rate Number. Costs may be higher from a mobile phone
Using a self service computer at our Tithe Barn Office or Online at home through our website at Keyways.