A to Z of services

We have listed below some of the different types of problems tenants may encounter:

• Noise and Nuisances - Nuisance can be defined as behaviour or actions, which cause disruption, distress and/or interference to neighbours. In these cases the person(s) causing the problem may have no intention of causing harm.
• Harassment - Harassment can be defined as someone deliberately inflicting fear, violence or aggression on another person or group because of their race, gender, sexual orientation or disability. The problem must fall under these categories as harassment of this type is a criminal offence.
• Anti-social Behaviour - The definition of 'Anti-Social behaviour' is rarely straightforward; what constitutes a nuisance or annoyance to one person may be of little concern to another. The Council therefore feels it is more appropriate to define anti-social behaviour as events on estates such as those involving criminal behaviour, drug dealing and unprovoked assault. This is not a comprehensive list but gives an indication of the type of behaviour within this category.

What is ASB

ASB is behaviour that: "causes harassment, alarm or distress to individuals not of the same household as the perpetrator, such that it requires interventions (in partnership) from the relevant authorities; but criminal prosecution and punishment may be inappropriate because the individual components of the behaviour are not prohibited by the criminal law and/or in isolation, constitute relatively minor offences"