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Private hire vehicles cannot ply for hire in the street or at taxi ranks. Journeys must be pre-booked, normally by phone or in person at a cab office. Failure to do so is an offence and invalidates the vehicle's insurance cover. Fares for private hire vehicles are not regulated by the Council - the cost of a journey will normally be based on a rate per mile or should be agreed with the company before the journey.

Private hire vehicles licensed by the Council must display a yellow plate on the rear and a smaller internal plate. Roof signs are not permitted. Private hire drivers must also wear an identity badge issued by the Council, which includes his/her photograph.